Privacy Policy

Last updated: December 10, 2025

1. Introduction

Welcome to Save Vault ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you use our services and tell you about your privacy rights.

2. Information We Collect

2.1 Account Information

When you register for Save Vault, we collect:

  • Username
  • Email address
  • Password (stored in encrypted form)
  • IP address at registration and login
  • Browser and device information
  • Geographic location based on IP address
  • Profile photo (if uploaded)

2.2 Game Save Information

We store information about your game saves, such as game titles and save locations. Important note: We do not upload or store your actual game save files - these remain exclusively on your computer. We only store metadata about your saves to help you manage them.

2.3 Usage Information

We collect information about how you use our service, including:

  • Dates and times of access
  • Features you use
  • Devices used to access the service
  • Browser types and versions
  • Operating systems
  • Login history with location data
  • Error logs and application performance data

3. How We Use Your Information

We use your personal data for the following purposes:

  • To provide and maintain our service
  • To authenticate your identity when you access your account
  • To improve our service and develop new features
  • To detect and prevent fraud or abuse
  • To monitor account security and detect suspicious login attempts
  • To display your profile information and photo to personalize your experience
  • To communicate with you about service-related issues

4. What We Don't Collect or Store

For complete clarity, we want to emphasize that we never collect or store:

  • Your actual game save files - these remain exclusively on your computer
  • The content of your game saves
  • Any game-specific data beyond basic metadata (game names, save locations)

5. Data Security

We implement appropriate security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure storage protocols, and regular security assessments.

6. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which we collected it. Your account information will be stored until you choose to terminate your account. After account termination, we will retain your data for 90 days before permanent deletion to allow for account recovery if needed.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access to your personal data
  • Correction of inaccurate data
  • Deletion of your data
  • Restriction of processing
  • Data portability
  • Objection to processing

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

7. Cookie Policy

We use cookies and similar tracking technologies to enhance your experience with our service. You can control cookie preferences through your browser settings.

8. Children's Privacy

Our service is not intended for children under the age of 13. We do not knowingly collect personal data from children under 13. If we become aware that we have collected personal data from a child under 13, we will take steps to remove that information. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.

9. Changes to This Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date.

10. Administrative Access

Site administrators have access to user data for the purposes of site maintenance, security monitoring, and support. This includes access to login history, IP addresses, and other account information. Administrators adhere to strict confidentiality practices and only access user data when necessary for operational purposes.

11. Contact Us

If you have any questions about this privacy policy, please contact us at:

Email: privacy@vault.etka.co.uk